Follow through
We keep work moving until there is a clear next action or resolution.
Who we are
Revenue cycle management
is the whole business
Focused on healthcare revenue operations since 2011.
Company overview
From patient access through receivables.
Alico Healthcare is a revenue cycle management company supporting healthcare organizations across patient access, provider enrollment, billing, denials, payments, and receivables.
Our purpose
Help healthcare organizations sustain patient care through dependable revenue operations.
Our team
U.S.-based revenue cycle professionals.
English and Spanish
Client and operational support
How we work
The work stays
visible
Alico keeps responsibilities, priorities, open issues, and next actions visible across the work we manage.
Our values
What we expect of ourselves
Communicate clearly
We give clients useful information, raise issues early, and keep unnecessary noise out of the conversation.
Work carefully
Healthcare revenue requires accuracy, judgment, and respect for the information and organizations we support.
Stay accountable
We take responsibility for the work within our scope and make sure open issues do not get lost.
Our people
People who know
the work
Healthcare revenue is detailed work. Alico brings together people who understand the systems, payer requirements, account history, and follow-up required to see the work through.
Careers at AlicoLeadership
The people leading Alico
Richard De Jesus
Founder & Chief Executive Officer
Gerardo Bacchus
Chief Compliance & Operations Officer
Yovanka Donegan
Chief People Officer
Nilda Jackson
Chief Financial Officer
Daniel Biel
Chief Information Officer
Security & compliance
Built into the
operating relationship
Privacy, appropriate access, and clear responsibilities are part of how revenue work is handled.
Patient information
Work involving protected health information is handled within the privacy and confidentiality requirements that apply to the agreed scope.
Systems and access
Access is defined around the work each role needs to perform and coordinated with the client’s systems and security requirements.
Policies and staff expectations
Internal policies address privacy, security, client communication, and escalation responsibilities for the work being performed.
Client review
Specific documentation, controls, contractual requirements, and implementation details are discussed during the client’s review and onboarding process.