Follow through
We keep work moving until there is a clear next action or resolution.
Who we are
Revenue cycle management
is the whole business
More than 15 years focused on healthcare revenue operations.
Meet AlicoCompany overview
Revenue cycle has been our focus from the beginning
Alico Healthcare is a U.S.-based revenue cycle management company supporting healthcare organizations across patient access, provider enrollment, billing, denials, payments, and receivables.
Our team supports clients in English and Spanish.
15+ years
Healthcare revenue operations
U.S.-based staff
Revenue cycle professionals based in the United States
English and Spanish
Client and operational support
How we work
The work stays
visible
Alico keeps responsibilities, priorities, open issues, and next actions visible across the work we manage.
Our values
How we do the work
Communicate clearly
We give clients useful information, raise issues early, and keep unnecessary noise out of the conversation.
Work carefully
Healthcare revenue requires accuracy, judgment, and respect for the information and organizations we support.
Stay accountable
We take responsibility for the work within our scope and make sure open issues do not get lost.
Our people
People who know
the work
Healthcare revenue is detailed work. Alico brings together people who understand the systems, payer requirements, account history, and follow-up required to see the work through.
Careers at AlicoLeadership
Leadership grounded in the work
Richard W. De Jesus
Co-Founder & CEO
Gerardo Bachuss
Chief Compliance & Operations Officer
Yovanka Donegan
Chief People Officer
Nilda Jackson
Chief Financial Officer
Daniel Biel
Chief Information Officer
Security & compliance
Built into the
operating relationship
Privacy, appropriate access, and clear responsibilities are part of how revenue work is handled. Detailed controls and documentation are reviewed with clients during diligence and onboarding.
Patient information
Work involving protected health information is handled within the privacy and confidentiality requirements that apply to the agreed scope.
Systems and access
Access is defined around the work each role needs to perform and coordinated with the client’s systems and security requirements.
Policies and staff expectations
Internal policies address privacy, security, client communication, and escalation responsibilities for the work being performed.
Client review
Specific documentation, controls, contractual requirements, and implementation details are discussed during the client’s review and onboarding process.