ABOUT ALICO

Built for operational reliability in enterprise healthcare

Alico brings discipline, visibility, and accountable execution to revenue cycle operations where delays, denials, and fragmented ownership erode financial performance.

ABOUT ALICO

Built for operational reliability in enterprise healthcare

Alico is a financial infrastructure partner delivering secure automation and specialized human oversight to complex provider environments.

Our purpose

Our purpose is to bring control and accountability to the revenue cycle so healthcare providers can focus on care, not operational complexity.

Our philosophy

Revenue performance requires control, not just activity.

Cash flow does not stall because internal teams aren’t working hard; it stalls because disconnected queues, repetitive payer edits, and fragmented data create insurmountable volume. Alico was built to solve this scale problem. By deploying secure automation to handle routine routing and status checks, we free our specialized RCM experts to focus entirely on exception resolution, root-cause mitigation, and defensible clinical appeals.

Our philosophy

Revenue performance requires control, not just activity

Cash flow does not stall because internal teams aren’t working hard; it stalls because disconnected queues, repetitive payer edits, and fragmented data create insurmountable volume.

Alico was built to solve this scale problem. By deploying secure automation to handle routine routing and status checks, we free our specialized RCM experts to focus entirely on exception resolution, root-cause mitigation, and defensible clinical appeals.

0 m+

annual client revenue supported

0 k+

workflows automated since launch

RCM Execution Framework

Operating principles

The discipline driving our execution across every workflow.

Total accountability

Every workflow has a named owner, a measured service-level target, and a defined escalation path. When accountability is explicit, cash follows.

Data stewardship

Access is governed by strict, least-privilege Azure security protocols. Sensitive data stays protected through consistent handling and audit-ready controls.

Payer-specific discipline

We execute based on hard data, building playbooks around actual denial behavior and timely filing limits so repeat drivers are closed upstream.

Evidence-first appeals

Clinical appeals are strictly governed by documented medical necessity, policy references, and payer-specific requirements to protect defensibility.

KPI Governance

Weekly scorecards connect operational activity directly to financial outcomes—reducing A/R days and protecting net collections through cadence, not guesswork.

Operational transparency

No black-box vendor operations. Leaders have full visibility into what was touched, what closed, and what requires clinical escalation.

LEADERSHIP

Meet the leaders turning revenue cycle complexity into control

Healthcare operators, technologists, and revenue experts driven by strict execution and measurable outcomes.

Richard W. De Jesus
Co-Founder & Chief Executive Officer
Gerardo Bacchus
Chief Operating Officer
Yovanka Donegan
Chief People Officer
Paul Andrade
VP of Revenue Solutions
Capture recurring revenue

Support recurring business models, and automate finance operations.

Agility to your enterprise

Quickly support new markets, upgrade existing systems and tools

Take your startup farther

Build your own API-based integration.

Sell to businesses

Collect one-time or recurring payments from customers.

Our culture and careers

We hire clinical and operational experts who value strict ownership, disciplined follow-through, and measurable financial outcomes in complex healthcare environments.

BonCap is committed to supporting developers of high-quality carbon projects. We provide not just funding but a collaborative partnership to amplify the positive environmental and social impacts.
WORK WITH US

Start with a revenue cycle assessment

Identify the root causes of denials, delays, and revenue leakage. Let our experts uncover hidden risks and pinpoint exactly where your team is losing valuable time and money.